Privacy Policy

Last updated: [date]

This privacy policy describes how [Company Name] ("we") collects, uses, and protects your personal data when you visit our website [glowfrench.com] or make a purchase, in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

[Company Name], [legal form], registered under SIRET number [number], with its registered office at [address]. Contact: [email address].

2. Data Collected

We collect the following data:

Identity and contact data (name, surname, email address, postal address, phone number);
Order and payment data;
Browsing data (cookies, IP address, pages viewed).

3. Purposes of Processing

Your data is used to:

Process and ship your orders;
Manage customer relationships and after-sales service;
Send you marketing communications, with your consent;
Improve our website and comply with our legal obligations.

4. Legal Basis

The processing is based, depending on the case, on the performance of the contract, your consent, our legitimate interest, or compliance with legal obligations.

5. Recipients and Processors

Your data may be shared with our service providers (hosting, payment, logistics, marketing tools) only to the extent necessary for the provision of our services.

6. Retention Period

Your data is retained for the period necessary for the described purposes, then archived or deleted in accordance with legal deadlines.

7. Your Rights

In accordance with the GDPR, you have the right to access, rectify, erase, restrict, object to, and port your data, as well as the right to withdraw your consent at any time. To exercise these rights, contact us at [email address]. You can also lodge a complaint with the CNIL.

8. Cookies

Our website uses cookies for its proper functioning and for audience measurement and marketing purposes. You can manage your preferences via our consent banner.